A CLASS-y new space on campus
TechÃûæÂÖ±²¥/Walk-in Support is located in the Library, on the 3rd Floor. There is a mix of Dell PCs and Apple Macintosh computers for student use in the Library, as well as B&W and color printing, scanners, and access to the campus wireless network. There are also 2 student group work spaces available on a first come, first serve basis.
You will need your student Blue Chip ID card in order to print.
Walk-in Support
Walk-in technology support is available on the 3rd floor of the Library.
Levels of Support:
- Full Support: Full support is provided for access to ÃûæÂÖ±²¥ software systems and resources, for devices with updated versions of Windows or macOS, and updated versions of the Edge (for Windows), Safari (for Mac), Chrome (for Windows or Mac) or Firefox (for Windows or Mac) web browsers. Operating systems must be licensed versions to access the online systems and campus wired/wireless network.
- Limited Support: Limited (best effort) support is provided to devices with older operating systems or other Internet browsers. Operating systems must be licensed versions.
- Unsupported: Computers with outdated operating systems that are no longer supported, as they are considered unsafe to connect to the campus network. These are operating systems for which the manufacturers do not provide patches and updates and are therefore considered unsafe to be on the network.
We are unable to support the following:
- Due to liability, we cannot repair personal computer and device hardware (i.e. hardware crashes, memory installation, blue screen).
- Any updates or operating systems that are still in beta or testing
- Operating system upgrades, due to the time commitment required
- Wireless printers
- Wireless hubs and routers
- Chromecast
Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 4:00pm
Saturday: 9:00am - 3:00pm
Monday -Thursday: 8:00am-5:00pm
Friday: 8:00am-4:00pm
Closed weekends and holidays
Location: Library, 3rd Floor